72%
of patients want to book online
They DM you on Instagram or WhatsApp expecting an instant reply, not a phone call.
For aesthetic nurses & small clinics
Reply to every DM. Book every patient.
Bella is your AI receptionist for WhatsApp and Instagram. She answers in 8 seconds, qualifies patients, and books appointments with a deposit — while you focus on treatment.
No credit card requiredGDPR compliantLive in 15 minutes
S
Sarah Aesthetics
online
Hi, how much for Botox?
11:02Hi! I'm Bella, Sarah Aesthetics' assistant ✨
Botox starts at £180 for 1 area, £220 for 2, £260 for 3. Sessions run 30-45 minutes.
Want me to find you a slot this week or next?
Yes, 2 areas please. Between the brows + forehead.
11:03Lovely. Quick check first, any allergies or are you pregnant / breastfeeding?
11:03Replied in 8 seconds
The maths is brutal
You're probably losing more in missed DMs than HelloBella costs for a decade.
Most aesthetic practitioners are leaving thousands on the table every month. Not because they're bad at sales. Because they're good at their actual job.
10%
actually book
The other 62% drift away because nobody replied while you were with a patient.
£1,200-3,000
lost in missed leads per month
For a solo nurse charging £200-500 per treatment. Real money, every single month.
Meet Bella
Warm. Clinical. Eight seconds flat.
Bella sounds like you on your best, most patient day. She replies in your tone, with your prices. Never makes medical claims. Never says “cure”. Hands over to you the moment something needs a human.
8-second median response time
Day or night, Christmas Day, while you’re injecting.
You stay in control
Take over any conversation with one tap. Bella steps aside.
Won’t go off-script
No medical advice, no diagnoses, no promises. Just bookings.
SBella replying
Sarah Aesthetics
+44 7700 900123 · WhatsApp
Hi, do you do lip filler?
We do ✨ 0.5ml is £175, 1ml is £250. Both are 45-60 minute appointments and include a numbing cream beforehand.
Have you had filler before, or would this be your first time?
Have you had filler before, or would this be your first time?
First time! A bit nervous tbh.
That's completely normal, most of our patients say the same. Sarah always starts conservative on first visits.
Want to come in for a free 15-min consultation first, no commitment?
Want to come in for a free 15-min consultation first, no commitment?
Yes please. Thursday evening?
Bella is checking availability...
How it works
From DM to deposit, in under three minutes.
- 01
Patient DMs you
Instagram or WhatsApp, day or night. Same number you already promote on your bio.
0 seconds - 02
Bella replies in 8 seconds
Warm, on-brand, in your tone. Answers questions, quotes prices, qualifies treatment.
8 seconds - 03
Books with a deposit
Patient pays via Stripe. Bella adds to your Google Calendar. Reminders go out automatically.
2 minutes
Features
Built for the way you actually work.
Smart conversation handling
Replies the way you would, only faster.
Bella learns your treatments, your prices, your tone, your contraindications. She quotes accurately, qualifies properly, and never freelances on medical claims.
- Your tone, your wording (warm, professional, or playful)
- Asks about pregnancy, breastfeeding and allergies before booking
- Knows when to stop talking and hand over to you
Live
Conversation
Megan W · Botox enquiry
Hi, do you have any availability this week for Botox?
I do ✨ Wed 2pm, Thu 11am or Sat 3pm all open. Which works best?
Thursday please
Bella toneWarm
Deposit-secured bookings
No-shows drop because skin in the game works.
Every confirmed booking comes with a Stripe deposit. Money flows direct from your patient to your Stripe account, never through us. Patient pays in five seconds with Apple Pay.
- Stripe Connect Standard. PCI is Stripe's problem, not yours.
- Custom deposit per treatment (£20-100 typical)
- Auto-refunds and reschedules built in
Deposit
stripe.com/pay/...£30.00GBP
Sarah Aesthetics · Botox 2 areas
4242 4242 4242 4242
12 / 28
123
You stay in control
Take over with one tap. Bella steps aside instantly.
See every conversation in your dashboard. Jump in mid-chat when something needs a human. Hand back to Bella when you’re done.
- Live conversation view on desktop and mobile
- Bella auto-escalates complaints, complications, refunds
- Mute, block, or pause Bella on any conversation
Conversation control
Lisa M · complications question
EscalatedBella flagged this. Reason: clinical question.
Bella has paused on this chat
Pricing
One price. Every feature. Cancel anytime.
Built for aesthetic practitioners. Pay per practitioner, not per message or per booking.
Solo nurse & small clinic
£49/ month / practitioner
Or £490 a year, save two months
- Unlimited WhatsApp conversations
- 8-second median AI reply time
- Stripe deposit collection
- Google Calendar sync
- Custom Bella tone & instructions
- Auto reminders 24h + 4h
- Mobile + desktop dashboard
- GDPR compliant
- Email support from a real human
- Cancel anytime, no lock-in
Start 14-day free trial
No credit card required · Live in 15 minutes
Said by nurses
Quiet confidence, loud results.
“Bella replied to 47 DMs while I was injecting on Saturday. Booked nine of them. I would have lost every single one.”
“Honestly thought it would feel robotic. My patients message her like a friend. Conversion is up about 3x.”
“Set up in 20 minutes between two appointments. Worth £49 for the WhatsApp number alone.”
Quotes from beta nurses. Names changed pending consent for launch.
Will I lose my existing WhatsApp number?
No. We give you a brand new dedicated number for Bella, so your existing WhatsApp Business app keeps working for VIP clients. If you prefer to migrate your existing number, we walk you through it during setup.
What if Bella doesn't know an answer?
She politely tells the patient she'll get back to them, and flags the conversation in your dashboard. You jump in when you have a moment. Bella never invents an answer.
How does handover work?
One tap in the dashboard. Bella pauses, you take over the conversation, then resume Bella whenever you're done. The patient sees it as one continuous chat.
How long does setup take?
About 15 minutes. Sign in with Google, paste your treatments, connect WhatsApp, connect Stripe. We've timed it on real nurses.
Is it GDPR compliant?
Yes. Patient data is hosted on GDPR-compliant infrastructure. We provide a DPA, and you can export or delete everything any time.
Can I customise Bella's tone?
Yes. Choose Warm, Professional or Playful as a starting point, then add your own custom instructions in plain English. For example: always mention our 10% package deal.
Can I cancel anytime?
Anytime. No annual contracts, no exit fees, no setup fees. Your data exports as CSV at any point.
What happens after my trial?
On day 14 your card is charged £49. If you decided it's not for you, just cancel inside the dashboard before then. No surprises, no auto-trapping.
Where is my patient data stored?
On GDPR-compliant infrastructure with strict access controls. All third-party providers we use (payments, messaging) meet the same standard.
Start your free trial. Live in 15 minutes.
14 days free. No card required. Pause or cancel whenever. Bella is ready when you are.
GDPR compliantStripe-secured payments£49/month, cancel anytime